Managers' Management Skills in an RPO Service Company
Keywords:
RPO managers' challenges, management skills, organizational competitiveness, Negros OccidentalAbstract
Understanding RPO managers' unique challenges is essential to leading the organization toward excellence. In this premise, this paper analyzed the Managers' Management Skills in an RPO Service Company in a highly urbanized city in the National Capital Region during the Calendar Year 2023. A descriptive research design was used in this study. Using a survey questionnaire, the data were collected from 70 respondents of RPO service companies. Results revealed that most of the respondents were younger, male, and single. The study indicates a very high level of managers' conceptual, technical, and human skills. Additionally, there was no significant difference in managers' management skills in an RPO service company regarding conceptual, technical, and human skills when grouped according to age, sex, and civil status. These findings highlight the need for managers to possess a combination of conceptual, technical, and human skills. Managers should think broadly, stay updated with industry trends, and contribute to shaping a positive work culture. These skills will lead to informed decision-making, organizational competitiveness, and effective leadership.
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Copyright (c) 2024 Tracy Ann D. Billanes, Imelda D. Billanes (Author)
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