Organizational Agility: The Role of Information Technology and Contextual Moderators - A Systematic Review
Keywords:
Information Technology, Organizational Agility, IT Capabilities, Contextual FactorsAbstract
This systematic review investigates the relationship between Information Technology (IT) and organizational agility, examining how specific IT capabilities influence agility dimensions and the contextual factors that moderate this relationship. Findings highlight the positive impact of IT on organizational agility, with real-time data processing, cloud computing, and artificial intelligence identified as key enablers. Moreover, organizational culture, leadership style, and environmental dynamism emerge as critical moderators, shaping the effectiveness of IT in fostering agility. The review underscores the importance of aligning IT investments with strategic priorities and operational processes to maximize agility outcomes. However, challenges such as legacy systems and resistance to change hinder alignment efforts, emphasizing the need for holistic approaches to IT governance. Overall, this study provides valuable insights for researchers and practitioners seeking to leverage IT effectively to enhance organizational agility in dynamic and competitive business environments. Future research should focus on exploring industry-specific dynamics and innovative IT solutions for overcoming alignment barriers, advancing theoretical frameworks, and enhancing organizational agility.
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